Refunds and credits

What happens to the money after a cancellation.

Booking2 min read

Refunds are processed automatically. Money returns to the corporate balance — faster than waiting for a reversal on the original card.

What happens

  • After a cancellation in Orders, a "refund" transaction appears under Finance.
  • The balance grows by the refundable amount minus the supplier penalty, if any.
  • Refund history is visible under Finance → Transactions.

Notes

Payout back to a bank account goes through your account manager. Direct payout from the UI is not wired yet.

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